At Solune Beauty, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day full money-back return policy.

How to Return Your Order

To initiate a return, please send your product to the following address:
Solune Beauty Returns:
Hensbroekerstraat 22, 1023 AN, Amsterdam, Netherlands

Important Return Details:

• Include your full name and order number on the outside of the package.
• Your order number can be found in your order confirmation email or on the packing slip inside your package.
• Ensure that the details match the information used when placing your order, so we can process your refund as quickly as possible.

Refund Process

Once we receive your return, we will process your refund immediately. The funds will be credited back to your original payment method. Depending on your bank, it may take 7-10 business days for the refund to appear on your statement.

Return Shipping Costs: Customers are responsible for return shipping fees.

For any questions, please contact our support team at Support@solunebeauty.com.

Your order will typically arrive within 5-10 business days on average. However, please note that delivery times may vary depending on your location and any potential delays with the shipping carrier.

You can track your order by visiting our Track and Trace page. Simply enter your tracking number, and you'll be able to see the current status and location of your product.

A tube of concealer typically lasts around one month, depending on how frequently you use it and the amount applied each time.

At Solune Beauty, we offer various secure payment options to make your shopping experience easy and convenient.

We accept the following payment methods:

• PayPal
• Visa
• Mastercard
• Maestro
• American Express
• Shop Pay
• Google Pay
• Apple Pay
• Klarna

Please note that additional fees may apply depending on the selected payment method. The exact cost will be displayed during the checkout process.

We do not offer samples, but every order comes with a 100% money-back guarantee. If you're not satisfied with your product, simply return it for a full refund.

Additionally, if the shade you purchased doesn't match your skin tone, but you love the product, we will happily replace it with the correct shade for free!

Solune Beauty is proud to be cruelty-free. We do not test our products on animals, and we ensure that all our ingredients are ethically sourced and not tested on animals. We are committed to providing high-quality, ethical skincare for all.

Yes, you can cancel your order within 6 hours of placing it. Please contact us as soon as possible at Support@solunebeauty.com, and we'll assist you with the cancellation process. After 6 hours, we may not be able to cancel the order as it may have already been processed for shipping.